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In Europe and Spain, there are data protection regulations designed to protect your personal information that are mandatory for our organization. Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask you for.
Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your cooperation.
1.who are we?
Our name: Y-FACTOR LEVANTE SL
Our main activity: Commerce
Our address: AVDA HOSPITAL 10 - 03550 SAN JUAN DE ALICANTE - Alicante
Our contact telephone number: +34 965 65 67 54
Our contact e-mail address: info@motocentercompany.com
Our website: www.motocentercompany.com
We are at your disposal, do not hesitate to contact us.
2.what will we use your data for?
In general, your personal data will be used to be able to relate to you and provide you with our services. It may also be used for other activities, such as sending you advertising or promoting our activities.
3.why do we need to use your data?
Your personal data is necessary for us to be able to relate to you and provide you with our services, which allows us to use your information within the law.
However, there are certain situations in which we will need your prior permission in order to carry out certain activities, such as sending you advertising or publishing your image on the Internet. For this purpose, we will provide you with a series of checkboxes that will allow you to decide in a clear and simple way about the use of your personal information.
4.who will know the information we ask you for?
In general, only duly authorized personnel of our company will be able to know the information we ask you for.
Likewise, those entities that need to have access to your personal information so that we can provide you with our services will be able to know your personal information. For example, our bank will know your information if the payment of our services is made by credit card or bank transfer.
Also, those public or private entities to which we are required to provide your personal information in order to comply with any law will have knowledge of your information. To give you an example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.
In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.
5.how will we protect your data?
We will protect your data with effective security measures according to the risks involved in the use of your information. To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.
6.will we send your data to other countries?
In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your prior permission and implement effective security measures to reduce the risks of sending your personal information to another country.
7.how long will we keep your data?
We will keep your data for the duration of our relationship and as long as we are required by law to do so. Once the applicable legal deadlines have expired, we will dispose of it in a secure and environmentally friendly manner.
8.what are your data protection rights?
You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after the end of our relationship, if legally possible.
You also have the right to request the transfer of your information to another entity. This right is called "portability" and may be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID card, so that we can identify you. In the offices of our entity we have specific forms to request these rights and we offer you our help in filling them out.
To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).
9.can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising of our products or services, but no longer wish to receive further advertising, you can let us know through the form of opposition to the treatment available at the offices of our entity.
10. In case you understand that your rights have been disregarded, where can you file a complaint?
In case you understand that your rights have been disregarded by our entity, you can file a complaint at the Spanish Data Protection Agency, through any of the following means:
Electronic office: www.agpd.es
Postal address: Spanish Data Protection Agency C/ Jorge Juan, 6 - 28001 Madrid
Telephone:
Telf. 901 100 099
Telf. 91 266 35 17
Making a complaint to the Spanish Data Protection Agency does not entail any cost and it is not necessary to have the assistance of a lawyer or solicitor.
11.will we profile you?
It is our policy not to profile users of our services.
However, there may be situations where, for service delivery, marketing or other purposes, we need to profile information about you. An example might be the use of your purchase or service history to enable us to offer you products or services tailored to your tastes or needs.
In such a case, we will always keep you informed in advance and implement effective security measures to protect your information at all times from unauthorized persons seeking to use it for their own benefit.
12.will we use your information for other purposes?
It is our policy not to use your information for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your prior permission through clear options that will allow you to decide about it.
